Help

My family and I recently stayed in an apartment listed as five star when in fact it was barely three star and that was before deducting some rating because of a dirty bathroom, hand basin, bathmat and tea towel amongst other things. There were a number o... Latest reply by Cathy172

i have a question i have 4 room in my house but i cant set up every room price 45 euro/nightyust the hole house 45euro /night this is impossibleplease help my Latest reply by Marzena4

Last night we sold our house so I had to cancel a reservation that was scheduled for 1 month away. I did so. Today I had a request by a young couple that I decline their reservations. Then this evening I get a message of approved reservation of another... Latest reply by Branka-and-Silvia0

We're trying to update photos or change description of the photos. However we go round and round and can't find it. The editing part of the web site is definitely not user-friendly. Latest reply by Valerie283

Dear AirbnbI am writing to you because you need to know the huge domino effect of dillemmas you caused to me, my family and friends.What we suffered for your mistake was inexcusable.Firstly, my friends and family had booked this trip to Sydney so far in a... Latest reply by Matthew285

We received a message of reservation confirmed, so we presume the guest must have paid. What if the host for some reason didn't show up all days or not at all, will we get paid and in full? If we do get paid, when will we get paid in the circumstances? Latest reply by Valerie283

I had a nice conversation with my host immediately after booking her apartment last week.She abruptly cancelled my paid in full reservation only 6 days before my arrival. She never provided an explanation and this puts my family in an extreme bind due to ... Latest reply by Barb44

I listed 5 days ago and I still can’t find listing even with an exact location and info search, not even on the map. Help please Latest reply by Emiel1

How do I get out of instant booking? I am new to this, and having a hard time negotiating Airbnb's website. Latest reply by Mm2

I work remotely as a web developer and live in Airbnb's part-time. Recently while working out of Miami, Airbnb was unable to verify my credit card or any other payment method I tried. This was after already using Airbnb for two weeks prior at two differen...