Help

I’m a host of 2 years and have hosted more than 900 groups. i have always had external CCTV monitoring my premises as I own a large property in Surrey/ London. a guest entered my property 2.5 hours ahead of check in two weeks ago having opened two exterio...

Hey everyone, I am a new host and rent a two bedroom apartment, which has a double bed room with a balcony and a twin bed room. When I have a reservation for only one guest, I usually close the double room and give them the twin room. The same thing when... Latest reply by Rexhina0

We had a guest reserve our house and, after checkout time, he contacted us to tell us that he had reserved the wrong dates and wanted those dates for next month instead. The house is already booked for those dates next month and so he has requested his mo... Latest reply by Cindi0

Hey I have a problem, I need to cancel a reservation. I already contact the visitor, but the cancelation is not working Latest reply by Linda108

Had an enquiry from an acquaintance this morning large family gatheringrequire acomodation for first two weeks of September 2019one family is 15two houses or three large apartment extended guests will also need accommodation.

Hi everyone i need suggestion . Why does my listing appear in desktop version but not via mobile app version ? does anyone face the same issue ? Please kindly advice . Thanks

Hi, a guest missed her flight so she didnt turn up for check in. She had notified me 4 hours before check in. She didn't ask for a refund and I guess she didn't notify Airbnb because I received the payment. Should I refund her? My cancellation policy is... Latest reply by Elizabeth1282

This may have been covered elsewhere before, but I am finding varying opinions on the subject. Yesterday, I had something happen that never happened before; I had to decline FOUR booking requests. Two were along the lines of, "I know your listing says ... Latest reply by Ann489

March 28th reservation, all went well, great guest. Not my first booking. After 2 weeks still havn't seen a deposit in my account, called tech support. They blamed it on a "glitch". Promised they would work it out. A week and a half still nothing, called ... Latest reply by Sheila274

Hello, I recently submitted an Experience for the Airbnb team to consider. I have decided to make it a walking tour instead of using transportation as I received an email from the Airbnb Experiences team who said that I had to provide insurance documents.... Latest reply by Lizzie