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Cannot receive refund because of cancelled credit card

On June 28 my Airbnb reservation was cancelled by the host. Airbnb informed me that a refund of $1,350.24 was sent to the Chase Visa credit card that I used to pay for the reservation. I called Airbnb and informed them that I had cancelled the card 6 mont... read more

Created 25-08-2020 | Latest reply 06-12-2021 by Ramtin4

in Mountain View, CA

Airbnb has canceled multiple reservations for no reason. HELP

Airbnb has canceled 5 of my reservations for today, including clients who were already staying for no reason.I have contacted the airbnb phone line, but they do not know why it happens, since my account does not have any problem, no investigation, or any ... read more

Created 04-12-2021 | Latest reply 06-12-2021 by Brian2169

in Cartagena, Colombia

Taxes

Hi all, glad to be here.So we US citizen with ABBs in Mexico would be double taxed?How that works?I know my friends in Mexico register with SAT, but are we supposed to pay taxes here in the states too?I haven't host since the pandemic broke out, so I have... read more

Created 23-11-2021 | Latest reply 06-12-2021 by Enrique885

in United States

If switching to long term tenants- educate yourselves 1st!

Many hosts are switching to longer term rentals to keep an income flow during the pandemic.. Airbnb is is advising hosts to do this, it will improve their bottom line if you do this through their platform, and maybe yours as well. Before you make the swit... read more

Created 28-03-2020 | Latest reply 06-12-2021 by Cat5718

in Berkeley, CA

Missed and stolen Items

I already rented my Appartmen a couple of times. But last time some knifes from my Kitchen has been disappered and some Bottles has been emptied from my Bar.What do I Have to do to keep some mones from my Deposit?

Created 05-12-2021 | Latest reply 06-12-2021 by Andrew0

Does anyone know where this is?

This is on the airbnb home page at the moment - with no links, in case you want to book it.. Anyone know of this? a

Created 05-12-2021 | Latest reply 06-12-2021 by Andrew0

in Victoria, Australia

Payment Method

Hi, I can't seem to add my master card. It just won't add despite all my efforts. What could be the possible way to resolve this? It keeps declining my card and I have even checked with my bank and everything's fine at that end.

Created 06-12-2021

in Lahore, Pakistan

How do I allow Saturday checkout where someone booked for a Saturday check-in?

I have 3-night minimum and I don't allow Saturday checkouts. Someone booked for 12/18 Saturday check-in. Now I gotta restrict Saturday check-ins. First time someone has ever booked to check-in on a Saturday Now, if someone wanted to book the night between... read more

Created 02-12-2021 | Latest reply 06-12-2021 by Branka-and-Silvia0

in Los Angeles, CA

Change minimum stay requirement for specific days to fill voids in calendar?

Hello hosts! I am a new host, currently hosting my first guests. I have a question about the minimum stay settings. My calendar quickly filled up for about 5 weeks upon making my listing active with a 3 night minimum stay requirement. However, I have... read more

Created 08-06-2017 | Latest reply 05-12-2021 by Rachel2012

in Anchorage, AK

What happen after I refuse to pay damage cost

Hello, I would like to ask what happens after the host requested me to pay 4K CZK damage fee, later Airbnb lowered it to 2K CZK in resolution center between us and gave me 48h to pay it, since they tried to take it from my account, like the deposit, but I... read more

Created 23-03-2018 | Latest reply 05-12-2021 by Sarah977

in Prague, Czech Republic

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