Help

Hi there, My guest will be arriving soon to our place and i would like to send them some navigating information, it is in pdf form with pic in it. How could i go about sending it to them? Please help me with this, many thanks! Latest reply by Uigi0

Hi Everyone- I need your help and feedback. I’ve been hosting Airbnb for about 2 years and have had mostly a positive experience with guests. Most of my reviews are 5-star and some 4-star and 2 3 star ratings. Most recently i had a guest named Todd fr... Latest reply by Azzuri0

Does changing my cancellation policy to strict for future bookings have any inpact on current reservations that booked under the moderate policy? Latest reply by Ricardo85

What do others do or ask guests who are quite young with no reviews?it makes me slightly uncomfortable... Latest reply by Sarah977

My guest review percentage is dropping. I do not know why my guests are not leaving reviews. I have a guest book in my two rentals and they leave awesome messages but no reviews on Airbnb. Should I remove the book? I am thinking maybe because they wrote i... Latest reply by Kelly617

I just recently joined AirBNB . Where can I see the reviews I Made for My guest. I cant seem to find the Page under reviews the reviews by ME . Any Help is much appreciated Latest reply by Emiel1

I am new to this portal, and my apartment in a block that was put into use in February 2019.I experienced an unpleasant experience a few days ago, with a couple, as I was saying, a new apartment, new furniture, when leaving, we found that the furniture in... Latest reply by Tim-and-Holly0

Hi there hosts, Are any of you out there offended by AIRBNB's suggestion that you update your decor? I understand impeccable cleanliness, space in the fridge, a lock box, etc. But I am taking it personally and resisting making my lovely shabby chic home ... Latest reply by Jeff158

Hello, How can I know that my guest, who cancelled a reservation, didn't keep my dates blocked until he found another property?Because he's asking me a full refund. On one side it is written that I need to reply in 1 or 2 days to give a refund. On the oth... Latest reply by Sandra856

I just received a message from my host that he has to cancel our reservation for a month from now. I told him to put forward the cancellation so that I am not charged the service fee. How long will it take for me to receive my refund from AirBnB? Sharon Latest reply by Sharon704