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My question is, how do you deal with picky guests? We had a guest recently who seemed fine from her reviews and our initial conversation before booking. When she showed up though she was VERY sensitive to any fragrances or scents. She never mentioned this...
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Created 22-06-2016
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Latest reply
19-08-2020
by Nanxing0
StephenandChelsey0
in Chico, CA
14
3
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good afternoon, this is my first time posting so bear with me guys and any help is very much appreciated.
I have a reservation where a guest complained about a few things and went directly to Airbnb to cancel their reservation after 4 days of already bein...
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Created 25-07-2020
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Latest reply
19-08-2020
by Debra300
Jimmy225
in Hallandale Beach, FL
21
0
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Hello everyone! When was the last time you reconnect with your previous guests whom you got along very well? We're caught up with so many things around us but now, it's a good time to do with most of us staying home. Be it just a message or a comment on ...
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Created 18-08-2020
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Latest reply
19-08-2020
by Huma0
Yuan100
in Singapore
5
1
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Airbnb doesn't seem to care about the people hosting so much. It has a "the costumer is always right" policy which is never a good idea. Dealing with absolutes is just going to limit your understanding. I had a guest complain about the checking in process...
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Created 06-08-2020
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Latest reply
19-08-2020
by Vanessa1275
Natalie797
in Åhus, Sweden
6
1
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My listing states max of 5 guests.Additional guests over 2 = $40 per person per night.This weekend's booking confirmed 2 guests.I have security cameras at the front and rear of the property (stated in listing)3 guests arrive for check-in yesterday afterno...
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Created 26-01-2019
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Latest reply
19-08-2020
by Vanessa1275
Gavin65
in Austin, TX
3
0
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I'm feeling really stupid and confused! A guest has just cancelled a booking for Jan 2021 due to Covid international travel issues. I understand it is not covered by the airbnb covid policy. I have a strict cancellation policy but feel its the right thin...
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Created 18-08-2020
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Latest reply
19-08-2020
by Ian-And-Anne-Marie0
Georgina181
in Nelson, New Zealand
2
0
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Hi my name is Oshine I have recently stayed in Airbnb about a month ago we experience the most disgusting and nasty thing ever my home is infested with flies and maggots I have provided proof to both the host and Aaron B&B and has been over a month and st...
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Created 18-08-2020
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Latest reply
19-08-2020
by Mark116
Oshine0
in West Palm Beach, FL
7
0
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Poštovana gospodo uvjek mi stavvite promotivnu cjenu ja se ne slažem moja minimalna cjena je 200 kuna i nije ok da vi određivate moju cjenuHvala
Created 19-08-2020
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Latest reply
19-08-2020
by Emiel1
Ante343
in Kaštel Lukšić, Croatia
1
0
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