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My guest has not shown up, it’s night 2 of a 3 night booking. There has been no cancellation and I’ve received payout.3 days prior to check in she informed me of a late check in. I reminded her that I have a lockbox and do not have to be present to check ... Latest reply by Quincy

My listing has disappeared, yet the support team tells me it's there Latest reply by Emilia42

I have had a few incidents where I accepted a guest based on their name, i.e Steph (I thought it was a lady, but it turned out to be a male!) I often have requests from people whose name I am not familiar with. (Ifeoma, Jules etc) I have read that Airbnb... Latest reply by Guillauma0

Meus hospedes fizeram cheque-in hoje. Horas depois, tarde de noite, o Airbnb me ligou alergando que os hospedes estão reclamando que o apartamento seria sujo e não corresponderia ao que informei no site, p.e. que tem um outro ventilador na sala do que na... Latest reply by Quincy

Hi, I read that Airbnb can now automatically collect the tourist tax for properties listed in Florence (Italy). This doesn't seem to be happening for my property. There is no mention of it on my listing, and under Local Tax there's just a vague paragraph ... Latest reply by Nicolette11

Hello everyone, I have previously found many fraud and here are more of them, due to my own experience in booking fake listing I hope there will be no more victims. If you spot any fake listing please report to :report.phishing@airbnb.com (Nothing will b... Latest reply by Cormac0

Sorting insurance for my stand alone cottage in New Zealand, do you purchase your own public Liability insurance or just have the AirBnB insurance Latest reply by Kelly149

Hi, We are offering 20% discount for the first 3 guests... What if they want to book for more than 2 months? Our offer end on 4th Mar 2019. So, they will pay at 2 different price (1 is included discount and after 4th Mar, will be normal price. Is it corre... Latest reply by Helen-And-Mario0

my current guest decides to check out after i went to ask for some verification which they actually refused to show.the reason i ask for identification i have had two incidents where the person who books on airbnb is not actually the person who booked the... Latest reply by Quincy

quiero saber porque me descuentan tanto desde la aplicacion en teoria puse en un precio 120.000 pesos chilenos y con el descuento 20% quedaria en 96.000 pero cuando me lo reservan quedan en 508.280 por 6 noches cuando deberia quedar en 596.000 incluido ... Latest reply by Quincy