Help

How often should the down duvet INSIDE be washed? I wash the COVER between every guest? Latest reply by Sarah977

i want to deactivate one of my listings. i have looked up how to do it. i have gone into manage my listing and then into the basics but there is nowhere on the page where you can press deactivate the listing. It doesnt come up. It does on the listing i wa... Latest reply by Cuky1

Hello everyone, A guest had sent me an inquiry two months before to book for a period (1-15 Dec) and we had been in conversation. One month later, same guest messaged me through same inquiry, mentioning new dates in their message, saying that they will b... Latest reply by Helen3

Is there a way to actually email help from Airbnb? I have clicked on every single help function a dozen times and cannot seem to find any way of doing it. Latest reply by Steve143

We chased Airbnb for payment and they told us customer hadn't paid, but they would sort it out. We chased the customer, but got no response. It's now been 3 weeks and Airbnb just keep asking us to do the same thing we've already done. Are Airbnb liable fo... Latest reply by Christine615

Hello I am supposed to moving into a property tomorrow long term I was supposed to rerecive an email about meeting information for tomorrow today I am extremely concerned as I have not received one I have also paid and got the confirmation just nothing el... Latest reply by Natasha202

Smart Pricing is on on my listing but the nightly price hasn't budged, even though I brought down the minimum and maximum price. It's warning me of low demand and likelehood of booking at this price... unsure of what to do other than setting it manually..... Latest reply by Pete28

Hi, Blue Mountains Council appears to have chosen an arbitrary number of bedrooms as a requirement for short term rental properties. If a property has four or more bedrooms they have stipulated the requirement for a development application including a sta...

Hello, I have booking requests showing up in the calendar as Pending. When I click on it and click on the button "Respond to request" I get directed to the home page with a little ribbon on top of the browser stating "You do not have access to this". Trie... Latest reply by Sarah977

AirBnB misleads the public and hosts with its information on its host protection plan. While it has a policy with Zurich, my experience is that it does not involve the insurance company at all. It uses a third party adminstrator and makes liablity decisio... Latest reply by Lou-Raye0