Help

My guest wants me to give the keys to her father that is staying in the area before her plane lands. He can then go to the airport pick her up? I really wonder if this is a good idea? I normally meet the confirm that it's them and go over the rules, area,... Latest reply by Sarah977

Hello I am trying to reactivate a losting i deactivated two years ago. I used to see it on my profile but now it has gone. I need to reactivate the listing and want to use the information / images i created back then. How? Sue

We recently stayed at an Airbnb with a private driveway. The first thing we noticed when we arrived was the cats on the property, there were 3 - 4 cats. Overnight we heard the typical noises of cats fighting and woke up to see the car significantly damage... Latest reply by City-Limits-Ranch0

Dear all. I have guests come in tommorrow and they booked the 2-person room. They just informed me that they are now coming in three. I do have a bigger room that can accomodate 3 of them. So I would like to know how can they change the room without cance... Latest reply by Moira51

I really need help to kick start my first airbnb business but it seems like no one has gotten in touch with me. Any other suggestions? Also, no service providers seem to be willing to help in this area. Latest reply by Merl0

So when a guest send a request w a question. In this case. We are to fare from where she want to be. So I have a discutions and tell her our location. Then she apologized and say no thanks. But I still have to decline or accept. I did asked the g... Latest reply by Letti0

I have a guest that has reached out stating that she is ill and will not be able to check in this weekend. She is requesting that I still allow her family to use the home. This has never happen and although I believe her story, I'm a little leary. How ... Latest reply by Heather342

Hello to you all. In advance thank you for your ideas. We have been hosting at one address in NZ for the last 18 months with rave reviews and superhost status for most of the time. We have moved properties and I am just setting up our new property. I w... Latest reply by Steve143

Hello! I can't seem to find an answer to my questions: Can you turn off Instant Book for specific dates? I would like to turn off Instant Book for Mardi Gras, because I would rather vet those trying to stay with me to make sure it's no large groups or cra... Latest reply by Margo37

ejejects the expiry date of my credit card which is 10/20. It requires 3 digits that I do not know how to enter Latest reply by Jackie148