Help

Hi there! I had 2 guests stay for 2 nights and they sent me a text upon check out stating that they mostly had a good time however there were ants in the kitchen and the toilet got backed up. They are requesting a partial refund. The pictures were of an... Latest reply by Victoria567

Hi team Latest reply by Quincy

Tengo activa la reserva inmediata y estaba en conversaciones con un posible huesped y ya iba a reservar cuando se adelanto otro huesped, con el fin de respetar que ya teniamos acordado el hospedaje decidi cancelar el huesped que hizo uso de la reserva inm... Latest reply by Quincy

I figure the guest profile will most likely get flagged but will AirBnB be able to charge the Guest even if the guest refuses to? If the guest refuses to pay does the Host Insurance ($1Mil) cover the cost? Will AirBnB put out a collection for the guest?... Latest reply by Letti0

Hi! I was just curious if it was possible to make Wedding coupon for my upcoming wedding en lieu of doing hotel room blocks? I feel like ive seen this done before but am not finding it. Thanks so much for your help! Latest reply by Alice-and-Jeff0

I synced our calendars with Google calendar for all employees to see. However, the check-out date shows as if they are checking out the day before they actually are. For example, John Doe rented for Sept 23-27 (check in the 23rd check out the 27th) On th... Latest reply by Alice-and-Jeff0

Hi! I need an advice. I had accommodation and I have received information from my host, that keys have been lost from letterbox.My host described very cleary verbally where to put the keys, but somehow the keys are lost from letterbox, where i truly left ... Latest reply by Victoria567

Hello, I have tried creatinging two seperate Rule-sets, One for Last minute bookings and one for multi night bookings. It creates them on the side tab, but is isnt syncing to my calendar. Colors dont show on my multi calender, or individual calender, an... Latest reply by Steve143

Hi there I want more than one person in my office to be BLE TO ADD .alter the air BNB listin. Its not a co host as they cant add a new listingI dont want to have to do all the new stuff Any suggestions as want it all under thr one login Latest reply by Steve143

I just got my reservation cancelled as guest, I am furious. Apparently Airbnb policy on cancellation is a slap on the hand for hosts and HUGE penalty for guests. I am referring to long term reservation. I booked month to month on airbnb because I do not k... Latest reply by Quincy