Help

We had a couple who wanted to stay for 2 months initially. They then changed this to a possible 2 weeks and wanted to bring 2 cats, a dog, store furniture and their step son at the week ends. We thought this unreasonable and cancelled.They called and said... Latest reply by Victoria567

Hi everyone , Ive loaded my account details into Airbnb Via Worlpay about 5 days ago - when will they show up back in Airbnb. Im usung my desktop not the app. thanks Gerry

I have been hosting since April 2017 and my husband has just added an Experience on Airbnb.We want to change the profile to be Dana & Vance and change the photo to both of us. How do I do this?I tried to add him as a co-host and it will not allow us - it... Latest reply by Dana-and-Vance0

I have a guest in a house that I am rarely at, she wants out of town visitors. She is staying for 2 months. I was wondering how I charge? Latest reply by いずみ荘--Izumisou-0

Having extended our guests the courtesy of an early check in to accommodate thier attendance at a wedding, our guests messaged to say they were running late and would be with us 45mins later than scheduled at 13.15. These things happen and we were happy t... Latest reply by Claire673

I synced our calendars with Google calendar for all employees to see. However, the check-out date shows as if they are checking out the day before they actually are. For example, John Doe rented for Sept 23-27 (check in the 23rd check out the 27th) On t... Latest reply by Letti0

Hey guys, I am new to airbnb and am looking for what i am sure will be a simple answer to a question. I am trying to set my cancellation policy to 'Strict' but when I do the steps below I only get offered a Strict with Grace period option which does not a... Latest reply by Letti0

I have a 2 bed terrace house in Portrush and would like,e to let for open golf next year, I don't know how to do this ? Latest reply by Letti0

Hi , I am new to this and cannot work out how to change my listing. In particular the property description header from private room to Entire guest suite. Any help would be much appreciated Latest reply by Nick501

My guest originally booked my least expensive room, and I upgraded them at no charge to a larger room. The first week was nice, and they booked a second week. The larger room was reserved so I moved them to the room they originally booked. While prepping ... Latest reply by Diane452