Help

I had a problem today with a request, I sent an special offer to a guest and I blocked the days waiting for the answer, then this situation expired and Airbnb didn’t send me a mail so I didn’t know about. i gave this guest to think a couple of days and th...

we have a listing for up to 21 people. airbnb book in up to 16 in number. how are we to add on to the price any extra people.? Latest reply by Robin101

Ive been trying to book, but i feel like ive gotten my money stolen. Latest reply by Quincy

How do I prevent guests from using things they shouldn't, such as the laundry room, when I am not home? My water usage went from 4000 gals a month to 12,000 gals a month, just from guests washing items they had in storage, and one guest stayed 5 weeks a... Latest reply by Erin219

Oi sou novato aqui. Acabei de confirmar uma reserva em um dos meus anucios e habilitei o pagamento por transferência bancária. Gostaria de saber como consigo confirmar se o hóspede fez a transferência. Latest reply by Gaby

Hi, I have been letting my villa through Airbnb for a while but never used it to book anywhere myself so not sure how the whole booking system works. In particular I would like to be able to tell prospective clients how much deposit will be taken from th... Latest reply by Helen3

Hi there, Curious about a couple of changes I'd like to make for my listing:Changing my cleaning fee: Will my new reservations be notified of the change in cleaning fees?Changing my occupany base. I have it set to 6 but I'd really like it set to 3 or 4 an... Latest reply by Darragh1

Hi there, I changed phone carrier and got a temporary number that i put in my profile. Now my ordinary one is back but i can't update my profile because "this number was already verified" (or something like that) What should i do to get back to normal?Tha... Latest reply by Pia81

What hours of occupancy does B&B regularly mean and how does one broach this with a guest who does not leave the house during daytime ? Perhaps it could be added to T&C ? Latest reply by Kathie21

Hello, I have a problem! I tried to book an apartment today and faced one problem. At first I could not bind my credit card to my account, then when I paid, I got this error: Oops, we're unable to complete this bookingWe're having trouble with the payment... Latest reply by Anj5