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Hello, I have a problem! I tried to book an apartment today and faced one problem. At first I could not bind my credit card to my account, then when I paid, I got this error: Oops, we're unable to complete this bookingWe're having trouble with the payment... Latest reply by Anj5

Poor communications with your call center please call me Emira **** *[Personal information hidden for safety reasons – in line with the Community Center Guidelines] Latest reply by Lizzie

Hi All, I recently had a nightmare experience, where my guests flooded my upstairs bathroom - I awoke to water literally raining and pouring into my living room directly below the bathroom, causing massive damage. To make a long story short, I called air... Latest reply by Lindsay57

Our Airbnb in Miami Platja, Spain, was cancelled extremely last minute - as we pulled up to the house in a coach. The Madrid offices called us and promised us the following: full refund, €1000 towards alternate accommodation, and 50% of our dinner that ev... Latest reply by Louise231

My guest has not responded to any of my messages since instant booking. She did not let me know that she checked-in (note: it’s self-check in). The only reason I knew was that there was a car parked in the driveway last few days. I also sent her a message... Latest reply by Quincy

Good evening. I live in south Africa. I'm generally not scared for my own safety - as I'm always alert- good with my safety. I'm expecting my first guest on the weekend. Which is a single French man travelling alone. I don't care what nationality - and wi... Latest reply by Julian234

My guest check in last 8th of Sept and checkout 9th Sept, until now 19thSept, there's still no payout update, it's almost 2 weeks.

All, I am a new host and am trying to write a review for our third guest who was less than forthright about his situation and needs for his dog. My fiance and I are huge dog lovers who wanted to provide a place for people who travel with their dogs, so we... Latest reply by Dani128

Hi, I've stayed at 3 AirBnB properties but have yet to get a single host review, is that normal? I'm a very conscientious guest, extremely quiet, thoroughly clean before I leave, empty all trash cans and often leave extra supplies for my host (usually ... Latest reply by Emilia42

If I am hosting and there is a storm, lost of power/water, etc. what is my responsibility as a host? Latest reply by Letti0