Help

How do I claim when there is damages or lost items?

Hi! What is the best way to handle an unhappy and unreasonable guest? Often their expectations are not in sync with the reality of what they’ve booked and they behave irrationally and unreasonable.

My insurance company is trying me to buy the airbnb host guarantee. I thought this was part of airbnb, and not something separate ? Can you help us understand Thanks Frank and Kathleen

Hello ! I've got a room for 45 euros on my timetable but when I look at the advertisement, beeing connected it shows 42 and, looking on the site as a traveller it's 40..It's nearly 3 years we're on airbnb and for the first time we have that problem. one h... Latest reply by Emiel1

Can we charge more money for guests with dogs?

It would be great if we could get the option to require a minimum number of nights stay during peak times (i.e. at least two days not just New Years Eve, Christmas, etc).

I have 3 separate units all listed on Air Band B Why can't they be displayed together on the website .It makes a lot of sense. Our Matisse unit is on the front page and the other 2 are almost unfinable.?

is airbnb paying the hotel tax directly to the city,etc. ??

What's Airbnb's official policy on guests who make a reservation for someone else, but don't inform the host? As a host we have little to no information about the guest who will actually be using the reservation. I have had this happen on several occasion...

What is the official policy for minors traveling with older friends? Different Airbnb specialists gave me 3 different opinions.