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Unreasonable guests

‎23-08-2018 01:43 AM
Kathryn234
Level 1
New York, NY
‎23-08-2018 01:43 AM

Unreasonable guests

Hi! What is the best way to handle an unhappy and unreasonable guest? Often their expectations are not in sync with the reality of what they’ve booked and they behave irrationally and unreasonable.

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‎23-08-2018 01:43 AM
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