I rented a home for 4 nights recently at the last minute for my husband's birthday - just one day before travelling. We were told to meet at a nearby gas station and when the host was not there we tried to check in at the apartment but the concierge was...
Latest reply by
Sally140
I recently had to cancel a reservation that was coming up in 64 days. Our community water well is going to be worked on and there would be several hours without water. I had Instant Book and that stated that if you had to cancel your reservation that wo...
Latest reply by
Letti0
HelloMore than a month ago I referred a host, they received their first guests and after 10 days I got the email which said that I have the bonus 120$ for this referred host and that I can check it in my payout history. But there was no transaction in my ...
Latest reply by
Zorbeg0
I accepted reservation for august---[AIRBNB] Melissa's request expired. Aug 31-Sep 03 will remain blocked. Make these dates available if you're able to accept reservations.She (melissa) says she was not confirmed. WHY?
Latest reply by
Steve143
On the first day of my listing, I received two requests to rent. Now the listing doesn't show up. I called for help today and the person on the phone could see it, but I could not. She sent a screenshot to me and the price was higher that the price I se...
Latest reply by
Ruth388
Hello, Is it possible to change your public response to a guest's review? When I was just learning how to use AirBnB, a guest wrote a good review, but in the private message he said there had been a bit of overlap between him and the next guest. I didn't ...
Latest reply by
Diana320
I noticed that airbnb hides all phone numbers, as well as websites when communicating with guests on airbnb. I do all of my business through airbnb, and all my communications too, but airbnb is assuming that there is access to internet and wifi everywhere...
Latest reply by
Sarah977