Help

Is there any way to reduce the minimum deposit (currently £75). I think that is too high and off putting. Although I have had mainly wonderful guests , it seems the first time Airbnb users are the highest risk. Some dont understand the concept and trea... Latest reply by Irene215

Take a unexperienced host, bad guests and the Air Bnb review system. After a unpleasant stay of a English family, I decided to let these guests behind me and not spend any further energy on them, they consumed enough of my energy during their stay, so I ...

I was asked to upload photo from government ID and photo was taken , after two different ID upload , passport and driving license , system fail to veify me , my booking was cancelled . Any help is appreciated . Karen .Malaysia

Hi - I can see that Air B & B updated property descriptions in February but there is still one description missing. When you provide a whole independent level of a home. Guests come and go independently they have a whole floor of a large house and dont n...

hi, We are thinking of listing a second property at a different address on Airbnb and I was wondering if there were benefits to putting the new listing in my name (already used for the existing listing) OR if we should list it in my wife's name? We kinda... Latest reply by Matthew285

So frustrated trying to get to get someone to Host while I’m overseas for five weeks end of May till beginning of July.advertised through Co-Host section. Two applied but then either didn’t answer follow up messages or after saying they were interested me... Latest reply by Jane235

We live in a coastal community that is accessable by boat or plane. Airbnb has linked two communities together on Airbnb. The other community is over 50 miles away by boat. How do we get Airbnb to list these two communities separately. I have had se...

A guest, who I have hosted previously and therefore know, needed to cancel a reservation. She let me know within my allowable cancellation policy (even asked me if it was ok!) I, of course, said yes. She cancelled (within the allowable time). I receiv... Latest reply by Ann16

My customer have made the reservation for 4 nights, I have talked to the guest and send the request for 2 nights. Airbnb charged the customer for 4 nights, when he made the changes he don't see the changes in his account. He is still charged for 4 Nights ... Latest reply by Vilma21

I am trying to make a reservation, but I am stuck in verify profile purgatory. I do not want to download the app because it demands access to everything. However, ABNB will not accept the perfectly clear picture of my DL that I have taken repeatedly with... Latest reply by Steve143