Help

hi, i cannot cancel the reservation so that i can issue full refund. the system says i must contact the support. please help cancel immediately. the guest need to find another host. thank you Latest reply by Sandra856

I am having an emergency situation where Airbnb incorrectly charged me nearly $700 for a change of reservation. They also had an additional $350 incorrect charge scheduled for today. I have told them about a dozen times to take this incorrect charge off, ... Latest reply by Letti0

I was just contacted by a first time Airbnb traveler. She wants to book June 22-24 and asked if she could pay half the charges in April and the balance in May. I'm fairly new as a host--started in last September of last year. This is the first time I'... Latest reply by Debbie241

I hve a one night minimum most nights but would like certain times of the year to be a 2 night minimum Latest reply by Kathy317

It turns out that the host canceled a reservation I made with a credit card associated with an account that no longer exists. Then the refund has been made to that account. I called the bank to ask and they told me that the account is effectively disabled... Latest reply by Mike340

wtf is going on here AirBnb? No one can even find my property on your site. Literally. The only way I can view the listing is sign into my account and go look at my listings. They are both active and accepting reservations... if only guest could find the ... Latest reply by Matthew285

Is it possible to use an Airbnb-issued coupon code on paying your portion of a split payment in group travel? I don't see the option anywhere. Latest reply by Steve143

I had to cancel a reservation, and I spoke to my host and he said he would refund me even though there was a strict refund policy. The problem is, the card I gave him to reserve the room, has been hacked, not by him by the way! SO the CC company gave me a... Latest reply by Mike340

How I can contact customer support with the specific reservation? I have questions to ask? With the customer we adjusted the reservation days from 4 to 2 days. The guest has been cahrged for 4 days in the begining and never reseived the credit back for 2 ... Latest reply by Quincy

I have not recieved some of my payouts. Does anyone know how I can contact Airbnb to request the payouts? Latest reply by Quincy