Help

Hello everyone. I have an issue, maybe any of you can help. Today i had guests however they've decided not to come and also asked me to refund their money, which i didn't accept. This refusing might piss them off although they are not right. and i dont w... Latest reply by Claude159

My family and I have been road tripping across the southwest for the past 3 weeks and starting DURING the second half of the trip, I stopped receiving messages from hosts with door codes, discharge instructions, inquiries, etc which, as you can imagine, i...

I've copied the superhost badge from airbnb profile, but where exactly do I post it on Facebook?

Hi tonight I have two guests coming. I'm a new host. I'm wondering how do they pay me? Latest reply by Ying17

Hello everybody!Recently I invited a person to be my co-host, so I initially stablished certain percentage for her.After a while, I reconsidered the amount she will receive and I want to increase her percentage.How can I edit that amount? Thanks a lot for... Latest reply by Jorge456

Hello Hosts,Can someone confirm that there are actually no ramifications for guests breaking 'House Rules' if there's no damage to the unit? I recently had a guest who was smoking and had a dog during her stay, while my first two 'House Rules' are 'No Pet... Latest reply by Matthew285

Hi there my blind holder was broken. My guest didn't accept it was anything to do with him and refused to pay for the damage What can I do. Latest reply by Janice137

We ask guests not to smoke. Is it inapproriate to ask them not to cook smelly foods...including curry? Most of our guest stay for several weeks at a time, we provide cookware. We recently had a couple and they enjoy the flavor of curry. Despite having the... Latest reply by Lisa818

Hello all. Yesterday I had this message when looking at superhost status "Everything’s looking good! Keep it up to earn Superhost at the next assessment. The next assessment is Apr 01, 2018 and will take into account your performance since Apr 01, 2017." ... Latest reply by Kimberly178

Hi Guys: I want to rent my entire place in Tahoe, when I am travelling, but only rent a room when I am not. My private room is set up, but not the entire place. Should I set up two seperate listings, each with different calendars and prices? I am having ... Latest reply by Alicia242