Help

One of my guests has booked for later on this year and has had payment taken out already. She is not happy. Can someone help. Latest reply by Matthew285

Hello Friends,i am bit new here, started my airb&b hosting from last august 2016 in canada, i am staying in canada and i recently got email for airb&b to submit my tax info on airb&b site, now there was 3 option listed there for payout preferences, ( W-9,...

The airbnb price shows as £53 per night. When you click on the listing it shows £50 per night. In addition the cleaning fee shows as £18. There is also a service charge of £56. My listing shows a price of 40 euros plus a cleaning fee of 20 euros. The... Latest reply by Alice-and-Jeff0

I had a horrible guest which booked my place. They completely thrashed the place and I incurred significant damage. After communication with the guest I decided to involve airbnb. I have called airbnb weekly since the incident. We're going on 6 weeks now.... Latest reply by Aaron14

Hello everybody, I try to make a reservation on my phone.. but when Airbnb is asking for an ID the scan is not working! I tried to scan my driving licence (front) and that was working but not for the back of the drinving card. How is it possible? Now i mi...

Can someone please advise me how AIRBNB collect the money form the guest once they confirm a reservation. I know how I get my payout but I would like to explain to a potential guest how AIRBNB will ask for the money. Hope this makes sense. Kind RegardsD... Latest reply by Alexandra316

Bonjour !!!!! J’aimerais savoir comment faire pour revenir au prix original que j’avais établi ...j’ai cliqué sur suggestion de prix par le site et je n’arrive pas à revenir à mon prix de départ merci Latest reply by Quincy

This is a third day that I am waiting for the Airbnb support team to respond and resolve my issue with a guest. I tried to call them and sent several emails but they said will get back to me shortly. Does anyone no what shortly means by them? Thank you Latest reply by Maria1669

Hi, As there is no technical support section on the site (or at least I couldn't find it) I would like to know who can help to diagnose, why e-mail invites are not being sent to my account? I have e-mail account at outlook.com domain and from what I was a...

Our first guest who booked as a single female hosted an unknown male after the 10.30pm quiet time rule and proceeded over about 4 hours to have loud sex and woke our family of four upstairs. We would prefer the guest not stay the second night and certainl... Latest reply by Marzena4