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Hi! I'm wondering how to proceed with an inaccurate request. A guest made an inquiry for 1 person, but in the inquiry and subsequent messages they have been clear that the request is for a couple with two children. In our replies we indicated we have plus... Latest reply by Scott44

Hi all - I've been hosting on airbnb for only about a month and a half and, for the most part, I love it. I really enjoy hosting and meeting new people, but I've routinely encountered the issue of guests not reading the house rules or even the description... Latest reply by Angie29

Guest wants to change dates after host and guest messaged re the original dates. Host is happy to change the dates, but meanwhile there's a pending request and the only options are approve, decline and get penalized.Host is not happy to get penalized for ... Latest reply by Vasilis49

Can anyone help? I have recently started hosting and have carefully set up my listing, and have gladly received several bookings already. So all in all it's going great so far. I have recently noticed, however that my listing states Pets Allowed under ame... Latest reply by Sarah977

Hoping to have a set 2 day discount every weekend as well as sun thru thurs.. Have'nt figured out how to do that week after week! Have'nt noticed this feature in the software yet. Latest reply by Amy-And-Ron0

Hi everyone. This is my first post ever and I will try to keep things short and explanatory enough trying also to hide the frustration that I feel. I was invited to the plus program and everything was trouble free until a couple of days ago. I did contact... Latest reply by Susan-and-Eric0

I have a guest with a 28-day reservation. The guest is halfway through his stay and I have received nothing. On the Airbnb website, it says that reservations of 28 or more days are paid monthly. I don't understand what that means, practically speaking. ... Latest reply by Emiel1

We can’t let you pay right now because your account is currently under review. What does that mean? Latest reply by Connor99

Our recent guest had a family member that has wet the bed, significantly. They must have known about the problem as they put a small piece of plastic under the mattress protector. Unfortunately they left the plastic when they checked out, and piled all th... Latest reply by Rick3718

Hi All, first time posting here and I have a bit of a rant but I would like some feedback from you on a situation I just experienced. Sorry for the lengthy post! I received a booking request this morning at 3:00 am (no I don’t use IB nor do I want to) thi... Latest reply by DAK-Design-and-Home0