Help

hi, i have been asked by a potential guest how much (%age) and when they have to pay a deposit? Can anyone tell me where this info is? Kind regards Alex Latest reply by Jeff158

Hi, i have a booking where the verification isn't working so the host won't give me the access to the room but payment has been made already so i'm stuck. Unable to check in even though I paid in full. Please help asap Latest reply by Frank308

There is no channel at all for me to reach them. I need their help to cancel and refund to guest. Please assist. Latest reply by Marzena4

I have problem to setup price. It always show tip price which I dont want it. How can I change it. Latest reply by Marzena4

Dear airbnb.com, I would like to request review removal request. Kindly, please assist for removal. Thanks. Latest reply by Marzena4

Hi there. why the system replied me that the date my customer requested is no longer avaiable even it is available? Latest reply by Marzena4

Hi I need to reverse a payment for a booking. I thought guest was cancelling. Guest thought I was cancelling. But we mutually agreed to cancel. How Can I do this? Includignany booing fees? Latest reply by Marzena4

Hi all,I am purchasing a travel stay for a work trip coming up. I noticed that it automatically applied my travel credit to the checkout. My travel credit is a personal credit, not a business credit. Is there a way for it to be used on the next purchase? Latest reply by Alice-and-Jeff0

Hi!Hoping for some help. My property listing doesn't appear on the map for the local area, so I'm worried that people are not picking it up when searching. Any suggestions?M Latest reply by Melissa374

I have been told by San Francisco office of short term rentals that they will not renew our certificate as they are saying it does not qualify. We believe their interpretation is wrong. Does anyone have any experience with this? Or know how to fight it... Latest reply by Matthew285