Good MorningI had a booking that is due to check in today. When I called to find out what time she would arrive, she told me that it would not be her arriving, but her Dad. When I asked his name she told me she had to go. I'm not feeling comfortable wi...
Latest reply by
Peter618
Can someone tell me what's going on? The title of my ad is: "Charming little house in front of Ibirapuera park". Before, the guests just typed São Paulo Ibirapuera Park and my advertisement was already showing. Today, when you type Ibirapuera, Vila Marian...
Hello community, I have a reservation from 12/27-1/3/2018 in NYCthe guets keep changing thier mind and asking to alternate and shorten the stay twice.(not true the alternation request, trough arbnb chat) the last time they asked to shorten the stay and l...
Latest reply by
Helen3
I am accused of "dognapping" in a review by a host. Yep, dognapping. Seriously. Here's a summary of my story....The apartment's security camera caught a neighbour's missing dog (which is smaller than a cat) sneaking into the room when I opened the door. ...
Latest reply by
Helen3
Hey, My host cancelled my reservation and now I have a choice between getting a full refund and choosing a new place to rent (and get 40Euro extra for this). My question is, if I now want to rent a place that costs less than the previous one do I still ge...
Latest reply by
Helen3
HiOur holiday home can accomodate ten guests. We have bookings for two people and another for four people on a later date. How do we know what beds to make up - doubles, twins etc? Is there a way to look it up, eg does the guest book what they need, or...
Latest reply by
Helga0
Hi, Im having a problem with my payout. I coordinated with my banks already, they gave all the necessary details. I then submitted several accounts for several times but all were denied (ERROR). Payoneer said that there is no problem on their part, and I ...
Latest reply by
Marzena4