Help

We can clearly see in our special offer that the guest will pay £2959.93. Yet they say the offer came through for £2963 and when they go to pay, AirBNB asks them for £3153. Why are they being asked to pay 6% more than the offer is supposed to be for? Belo... Latest reply by Jessica-and-Henry0

Hi, we are a husband and wife operation but the account appears to only accept one owner. How do I put details of both owners. Also, what is the best app for using on iphone?Thanks. Latest reply by Cynthia-and-Chris1

My property is in old San Juan Puerto Rico and we have had some delayed repercussions from Hurricane Maria and the roof of our place is leaking and the contractors said it will not be ready in time for a reservation. Please email how to make a form reque... Latest reply by Marzena4

I was pre approved for a rental.I paid with paypal, I followed the steps and redirected to paypal where I agreed and confirmed, but seems like nothing went through.I repeated the same steps 3 times and no difference.The host hasnt receive my request or pa... Latest reply by Karen690

Help airbnb, my listing is not published!!!!! Latest reply by Jesusa1

Hi Everyone.. My Wife and I are brand new to AirBnB.. We're listing a Vacation Rental in Destin FL full time and wanted to know if it's possible to add Damage Insurance instead of Security Deposit.. I've seen a few listings that say you must do one or th... Latest reply by Linda108

Hi there,Has anyone in Australia found a way to contact Airbnb host help to talk to a real person? The help FAQs or help pages do not cover what I want to know and I am unable to find a contact number or email. Help welcome.Kathy Latest reply by Linda108

Hi all Just started with a listing on Airbnb and had inquiry within 24-hours - Amazing. Two questions I need a little help with please: - With regards to payment from Airbnb - i have read and understand the policies however they state that payment is made... Latest reply by Linda108

Hello! I'm working on listing a Brentwood apartment on Airbnb. Next step is getting a leasing agreement together. I'd love to take a peek at a leasing agreement used by other high-end rentals in Los Angeles. Anyone willing to share a copy of their leasin... Latest reply by David126

Hi, I'm new here. There is a thing that I don't understand.A guest would like to book three nights at the end of December. He would like to know how much time does he have to pay for the trip. I think he needs more time to do it. Is there any possibility... Latest reply by Tina269