Help

On the day my guests are supposed to leave, the area has been issued a tropical cyclone warning. Do I have to let them stay until the weather gets better or the warning is downgraded? Checkout is at 12:00 noon, and I've already let them stay until 2:00pm.... Latest reply by Cormac0

Hello community, I'm curious to know if commercial property management companies are allowed to post properities on Airbnb. I was surprised to find out that a stay that I booked was not an individual home owner's property, but a commercial property manag... Latest reply by Gerry-And-Rashid0

So I found a fake listing and I can't seem to report it other than the generic "Report this listing" that just sends it back through the automated process again. Is there an email I can send it too because if not there really ought to be. Anyway here is... Latest reply by Marzena4

As a newbie to Airbnb, I'd like to find out how many of you charge a cleaning fee and/or a security deposit. I already have 5 reservations and have not charged anything extra....just the nightly fee. Does charging these fees scare people away? I wantto... Latest reply by Alec17

Why is the Calendar is not showing up to view on my listing or anyone else’s listing that I’ve looked at? I also really hate that it doesn’t show up if you have any special restrictions like during certain periods. The potential guest must specify the d... Latest reply by Leslie165

It freezes at the next button after you have entered the account info. Latest reply by Robert614

I have just received a first request at my property. I have offered a first guest discount when I listed. The breakdown of payout to me does not show that discount has been applied. Will it be applied after I have accepted the request? What is that discou... Latest reply by Linda108

cancelled an instant booking but the days still blocked on my calendar. How to unblock those days for a better guest? Latest reply by Linda108

Hi all, I had an enquiry from a guest who whished to stay at mine but hadn't booked the flight yet. While I was waiting for her to let me know when exactly would come another guest booked instantly my place for the same period. Cause I was dealing with th... Latest reply by Lori139

Hi,Just curious, I have met all the requirements for superhost status but it has not been applied to my listing. Can we correct this please!Thank you, Latest reply by Jeff158