Help

Hi! I am trying to set specific preferences for the summer season to ensure that guests can only check in on Saturday or Sundays during the height of season. I have set my dates but when I get to the last box "Check-in-Day" there is no drop down list a... Latest reply by Emiel1

I just reported a host in my community that has 33 listings, but the majority are duplicates. 11 are duplicates of one, 11 of another, 3 of another, and 8 of another. The photos, descriptions, and prices for all of these listings are the same within their... Latest reply by Helen350

Hi, I'm thinking about using Turnkey in Myrtle Beach, South Carolina manage the rental of my condo in Murrells Inlet SC. Does anyone here have any experience using them?Thanks in advance!Charles Latest reply by Paul7058

Friends, your help is very necessary. I manage an apartment in the city of Varna remotely. And faced with dishonesty of staff. Now I am looking for a helper for whom the standards of hospitality would be as important as for me and for our entire Air & B c... Latest reply by Jasmina13

Hi, one of my guests had to cancel and I would like to give a partial refund. However, it says that it will be charged to my account. . . I have not yet been paid out for these guests as it is in August. How does this work? Will they charge my bank accoun... Latest reply by Magic3

I am in the process of involving Airbnb to decide on a damage claim, after the guest group has declined to pay. From reading other posts in 2016-2018, Airbnb clearly favours guests instead of being fair. Just curious, any host who recently/in 2019 success... Latest reply by Sarah977

Our current guests booked as a couple (we charge per guest) and now half way through their stay wish to invite another couple to stay. The new COVID rules don’t allow mixed families in one house but we are being challenged by them over this. Latest reply by Vivian860

Hi there, 2 weeks ago I started receiving emails in Chinese from Airbnb. I thought they were spam so I deleted these emails. I checked again a few days ago and found some more Airbnb emails in Chinese. I logged onto my Airbnb account on my phone and it ap... Latest reply by MikeAndDebbie0

Hi, I have been hosting three guests since 1st of Feb. They are staying at home all day, but, it is ok for me. However, my concern is their smoking.Luckily they don't smoke inside the house, but, they smoke in the pergola nearly all day. As I am not a sm... Latest reply by Sarah977

I hosted a couple last weekend that said they had a service dog. I accepted the reservation. When they arrived, the dog was a 4-pound Yorkers carried in a purse wearing a visor and sunglasses (the dog, not the owner). The owner then told me the dog helped... Latest reply by Cathy843