Help

Hi I Had pre-approved a guest for a booking and now another guest has booked.The original guests would like to book so and I believe it is fair that they get the booking. Will I get charged for canceling this persons booking? Latest reply by Marit-Anne0

hi , I'm new on AirBnb, so maybe I do not fully understand how the superhost status is calculated. I have 4 listings in total (4 rooms in 1 apartment can be booked separately as well as entire apartment with all 3 rooms, so I have 4 listins). During the f... Latest reply by Marzena4

Can you run a promotion for your property with a custom coupon code for friends and family? Latest reply by Tyler-and-Keegan0

Hi,I am new to this community, having a really difficult time setting up my profile for the first time. I would like to add the additional guest fees, cleaning fees and security deposit, however, after browsing through my entire office and looking through... Latest reply by Mari-Ann0

Hi There, Is there a way to send an email to all owners/managers in Victoria, BC? There is a city hall meeting tomorrow (Thursday) at 630pm where they wish to ban all short term vacation rentals even those in transient zoned buildings. I know that VRBO s...

I have 3 properties listed on Airbnb. I've recently been sent an email by Airbnb with a specific property listing code for one of my properties. This code can be embedded in other websites/on social media to drive traffic to Airbnb (if I've understood cor... Latest reply by Marzena4

I am currently booking a flat during 2 weeks.I am alone in the apartment, so sometimes I would like to watch tv in the evenings.From the day of my arrival I saw that the TV does not work. I wrote to my host to ask him for help.The host, who before my arri... Latest reply by Paola407

When I look for my ad says it is unavailable. I did not do anything?!Can someone help me pls... Latest reply by Darka0

Aloha, I have been a host in Hawaii for a little over a year. I recently referred a host in Wisconsin. They just completed their first guest stay. I am wondering how long it takes for me to receive my credit for referring them? Will I get an email when t... Latest reply by Clare0

HI, I AM IN THE PROCESS OF DOING MY LISTING BUT I AM NOT SURE HOW TO LIST IT? I HAVE AN 8-BEDROOM HOUSE IN BAGUIO CITY, PHILIPPINES WHICH IS SOMEKIND OF A DUPLEX-THE OLDER PART OF THE HOUSE HAS 5 BEDROOMS WITH 2 BATHS, LIVING AREA, DINING AREA AND A NEW ... Latest reply by Clare0