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I am the primary host in communication with guests, but my co-host used to get all the same emails I do. He no longer gets any of them. I haven't changed any settings. What might be the problem? Latest reply by Lisa658

Hi, I'm new at Airbnb and would like to hear your experiences about guests GETTING LOST finding your place. What would be the main reasons why it would be difficult to find the location?Maybe no access to the internet & unable to see the map provided earl... Latest reply by Edwina9

After a guest torrented Game of Throrns and we received a warning of discontinuation of service from our internet provider we now have guests agree not to download, fileshare or view anything that's illegal or copyrighted before giving them the wifi passw... Latest reply by Branka-and-Silvia0

i AM VERY NEW TO ALL THIS AND AM DOING MY BEST. HOWEVER MAJOR PROBLEM, FOR SOME REASON MY AIRBNB ACCOUNT HAS NOT SYNCED ANOTHER ACCOUNT!!! AND I THINK YOU KNOW WHAT I AM GOING TO SAY. I HAVE A COUPLE BOOKED IN FOR SATURDAY. 9TH BUT HOMEAWAY HAVE BOOKED, T... Latest reply by Ben205

I have 1 review that dropped my overall rating. The review was due to the fact that the guest did not read our description, I guess, because what they did not like, was described in my description. Our Airbnb is a studio type apartment and even though t... Latest reply by Beth-And-Robert0

How can I post that i want to rent either one bedroom or the whole house. It does not give me the option in the set up. I am new to this and try to finish my profile. Latest reply by Marzena4

Our guest had a car accident on the way to her reservation. She was not able to check- in that evening but came the next day. She didn't ask for a refund for the first night but we made an offer through airbnb, and she accepted, to refund her $100. The... Latest reply by Marzena4

Hi, I have a booking just get cancel but my policy says; Strict50% refund up until 1 week prior to arrival Guest was refunded 100%, how to fix that ? Latest reply by Alice-and-Jeff0

I agreed with the Terms of service update, but now I seem to be frozen on that page? I'm unable to search any listings, nothing, nada. I logged out and back in again only to have to agree to the Terms of Service Update again? Still nothing, frozen agai... Latest reply by Peter565

I would like the attention of Air BnB and/or 'community center' on the following matter. This is the first incidence in the 9 year duration that I experienced this. Can a person who hasn't stayed with you leave a dishonest and hateful reference?? Also, p... Latest reply by Ange2