Help

We have had a challenging summer with our (very new) Air BnB listing as we live in a region that has had a continuous Forest Fire situation all summer. Most of our guests have understood and cancelled when we advised them of the situation, but we had to ... Latest reply by David126

We have a hotel and dive school. Over Christmas, New Year and Easter we only make hotel reservations for guests who will be diving with us. Yesterday a guest requested a cabin and I sent them a message saying that I could accept only if they will be divin... Latest reply by Helen3

My calander seems to have a mind of it own i blocked book 3 months ago a week and i find that somone managed to book the blocked weekend, I spoke with them 2 min after booking and explained the issues with the site . They where happy to re book another p... Latest reply by Linda108

I had received a email, my friend give me RM90, expired date on 20/9/2017, why no show on my travel credit? But now im got booked to malacca, so that is real, still can deduct back to me?

hi guys summary of my story: guests damaged some items (I am asking for 250 GBP) then they refused to pay so I involved airbnb 2 weeks ago - and they finally came back to me from the Host Guarantee team saying that my case has been forwarded onto the Trus...

We have a default 2 night minimum but set certain days for 1 night bookings Eg Tuesday 22nd August I have made available for 1 night under calendar settings/availability/trip length but when I preview my listing and try to book it automatically goes into... Latest reply by Joey-And-David0

The "reference" link doesn't seem to work? Latest reply by Roberto380

When does the person pay? They booked and I confirmed. This is my first visitor. Latest reply by Heidi125

I have received an email inform by the HOST that they cancel my booking due to house sold. AirBnb also send me an email mention about my refund will be available in 10 working days. However still do not see any refund show in my account after 10 working d...

Hi In order to be business travel ready I need to have a carbon monoxide detector... however I don't have gas anywhere in my flat (or the block of flats - electric hobs, ovens and boilers with no fireplaces). Do I need one? Can I just tick it? I can get o... Latest reply by Beverly11