Hello! I was recently contacted by a previous guest who originally booked the reservation on one credit card and then had to cancel that card because it was compromised. She never received her security deposit back since the original payment was made on t...
Latest reply by
Annette33
Hello everyone!, i wanted to write an open letter for guests in general, since a while ago, sorry if i have bad spelling eventually, this is not my main language.. haha. As a host (And talking just by my experience as a host), I love meeting you all the ...
Latest reply by
Kate157
Dear all,
I am new to Airbnb. My policy is currently set to flexible and I am thinking of changing this to the next level up. In your experience (as a host or as a guest) would this put you off booking?
Thank you.
Mrs **
Latest reply by
Kate157
https://www.airbnb.com/rooms/15025435?eluid=1&euid=fa40c03d-7a6c-f7b3-cb20-143d65eb4798 Curious what community thinks about this listing. While host is verified, there is almost no description of the place and no reviews. I reached out yesterday for detai...
Latest reply by
Nichol0
Hi everyone, I have a ton of places saved on my wish lists and wanted to check if there is an easy way for Airbnb to search all of your wish lists for a particular date, OR do you have to search within each list only? I think if there's a master search, t...
Latest reply by
Kirstie
Hi i have a question, what happened with the payment after the guest cancelled the booking on the day of check in? How does the payment of the booking go? Do i still receive the payment or does Airbnb keep the payment? I have chose strict cancelletion pol...
Latest reply by
Sammy11
What am I doing wrong??? I accidentally listed an incorrect nightly rate for my property and I am trying to fix it. I re-entered all of the pricing info requested, but my listing won't update itself, and there does not seem to be a "save" button. It kee...
Latest reply by
Elaine111
Hopefully someone can help me with this? I'm finding it hard to contact AirBNB! A guest made a booking with us and then wanted to cancel. We told them to contact AirBNB to arrange their cancellation. The reservation has now come back as WE cancelled it! A...
Latest reply by
Jody39
I have used block one night before and after each reservation but see we have back to back reservations how can I correct this. Would also like to increase rate for 2 nights stay how do I do this. Seem to have lots of one nighters but would like them to...
Latest reply by
Oomesh-Kumarsingh0