What hosts are saying

    Hello, I have a problem. I have to cancel a guest's stay in the apartment. I found out a few hours ago, that we have a sewage spill in the apartment and water can not be restored. I cannot fix this by the time the guest arrives. I cannot cancel as airbnb... Latest reply by Helen3
    I helped a friend set up an airbnb page and will be the co-host but i cant figure out how to direct the payments to her account. I managed to set up the co-host payment preferences but can't even figure out how i did that now. when i open my airbnb page i... Latest reply by Steve143
    HiMy listing is showing up only under Yorkley in a search, which is a small village. The cottage is in fact in the area 'Forest of Dean' which is the area people would search for, and isn't even in Yorkley, that's just the closest village Airbnb lists. S... Latest reply by Pauline120
    I am a new host and was told to check with my homeowners to see if I needed any additional coverage above what Airbnb offers us. When I talked to my insurance agent she said she contacted all of her companies and no one would insure me for homeowners and... Latest reply by David126
    Is anyone else having difficulties making a booking online? I am trying to book a place and even though the host's calendar is available, once I click "check availability", it spits this out: "Something went wrong. Try your dates again!"
    I was really looking forward to a "romantic" cabana next to the lagoon in bacalar. I booked a cabana next to the water. At first the host was very nice and agreed to let us leave our luggage early. We assumed we would get to Bacalar early. Since we d... Latest reply by Linda108
    I want to issue a full refund but there is no "issue refund" button on the reservations page like instructed on airbnb's help page. I need to issue a full refund so the resoluation center won't do it - help! Latest reply by Saeed5
    I have cancel my trip and supposed to get a full refund from it, the receipt showed the refund had been made. However, I has been a week and I have still not receive the refund according to my paypal account. Does anyone know who I can talk to and what sh... Latest reply by Oomesh-Kumarsingh0