What hosts are saying

    Peter460
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    Guest didn't pay

    I have problem with a guest. He made reservation for 4 days, but on the day of arrival, so he had 24hrs to pay. Next morning (still 24hrs didn't ran out) he just disapeared, and his reservation automatically got canceled. I want to report it to Airbnb to ... Latest reply by Oomesh-Kumarsingh0
    Breccia0
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    photography appointment

    I have scheduled professional photography this morning, an hour ago. I spent the time getting the place ready. No one has shown up. There is no feature that allows me to search through past messages to find the photographers message and message her to see...
    Emma213
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    Refunding

    Hi, I'm not really sure how this works. But i am feeling absolutley awful and so let down by Air bnb I'm unsure what to do?? Last weekend i stayed in Kirkcaldy at a listed hotel on here. It looked great and said was a family run hotel, and as a young girl... Latest reply by Linda108
    T13
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    Refund of a Booking cancellation

    I cancelled a booking in London. The cancellation policy is "Strict", meaning 50% of the accomodation will be charged when cancel. I talked to the landlord and she is willing not to charge me because it's still early now. However, the landlord said she wi... Latest reply by Sora0
    John757
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    Check in - keys in location far from apartment

    Dear travellers, I have an upcoming trip this Saturday and yesterday I messaged the host to ask if she would be waiting for us for the check in (or a friend/doorman). To my surprise she said I have to pick up the keys in bar, which is located within a 30m... Latest reply by John757
    Vangelis0
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    contacting

    After 2 weeks that I have reported Airbnb my last host for destroying my apartment and photos as well as police reports have been send as well as a big claim, airbnb still sending me mails for reviewing this person. I have reported this person and blocked... Latest reply by Branka-and-Silvia0