Help

HelloI am really desperate, I hope I can find some one help here.I start hosting on airbnb a few month ago and I get two reservationas I know I should get payout 24h after the guest check in but I didn'tI am using paypal as payout methodI contacted suppor... Latest reply by Cormac0

Are we suppose to get a copy of identification doc of stayer when they arrive? In case they steal items in the house and when we report police - we do not have any document in hand Due to in Singapore renting our place out in airbnb is not supported by go... Latest reply by Lois-and-Darryl0

Where's Airbnb direct contact. ?? Because they send the money to the wrong PayPal address. Need it back to my account. Come on Latest reply by Kirstie

We just posted a listing which is in Westchester County, New York, outside the city of New York. Airbnb has automatically assigned "The Bronx" as the neighborhood, which is simply incorrect. The Bronx is one of the five boroughs of New York City and our l... Latest reply by Lynn103

HiI recently hosted a guest for 1 night and wifi was down. I'd like to offer a 50% refund. Does that sound fair and could someone help me in order to do so on the airbnb website? Thanks Latest reply by Cormac0

Hi, Over three months ago my Host transferred back 150 euros to me but this amount never reached my account. despite getting in touch with Airbnb's help service I was told they will look after it but despite numerous replies and e-mails, I have not heard ...

A local host asked me a question about cleaners via a booking request. I gave him information about my cleaner and declined his reservation, which wasn't genuine but now my calendar is blocked for those dates! How do I unblock it? Any help gratefully r... Latest reply by Oomesh-Kumarsingh0

Hi all I am a host and the reservation expired, its my first time! The person still wnats to book but it wont let him, what can I do? Thanks Adrian Latest reply by Hak0

How do I reverse a decline. A misunderstanding regarding guest numbers and I now want to pre-approve.Noeline Latest reply by Robyn14

Hi,I am a relatively new host who started hosting late last year. I got an inquiry today asking when Airbnb earmarks the security deposit against a guest's credit card, if at all.I have not found any information on this using Google.Hope somebody can she... Latest reply by Ali40