Help

Hi, Any ideas how do I refund the pre-agreed discount from host (due to three week vacant apartment during my two month stay)? The solution with the Request money button does not work, since more than 60 days since my rental... ant technical solution is... Latest reply by Sora0

I have a total stay of a guest of 347€ and airbnb has done a payout of only 169€. Is this suppose to be like that and divided into 2 payouts? I thought the total amount was supposed to be paid after check-out, Latest reply by Sora0

In the recent past "send special offer" or just "special offer" was an option for me and I used it. The documentation says it's supposed to be available for pending requests. It is not currently showing up. Why not, and how do I get it fixed? Is this a br... Latest reply by Sharon229

Hi, I have had to unfortunatley cancel a booking. After I did so I realised that the visa card I originally used has now been cancelled as it was lost and replaced by the bank. Is there a way to contact airbnb by email to explain this as the refund will... Latest reply by Clare0

My guest are diplomats and want to waive their occupancy tax how do I do this? Latest reply by Clare0

i'll be leaving keys for my guests. if i have five people staying in my house do i need to leave five keys?thanks! Latest reply by Crystal3

Hi, after doing an instant reservation for 2 days, a guest chats me telling he will no longer be able to come and asked me to cancel the reservation. I told him he would be the one who should cancel, so that I do not have penalties. But by accident I hit... Latest reply by Glenda-And-Ernie0

Hi, We are new to renting out our condo and are running into logistics issues on how to get visitors into our building. I understand how to get them into our actual unit, say through a key pad or lock box, but how exactly do I get them into the building i... Latest reply by Jessica-and-Henry0

Hi there, I'm pretty new to this and have a query regarding the private room I have listed. The room accommodates max two people (Queen bed). I want to list it so it shows up in searches for both 1 and 2 guests. I have listed it now as "accommodates 1 gue... Latest reply by Hilary-And-Ed0

I went into search and entered "how do I unlist my listing". It said to click on "manage lists" which I did - then it said "click manage lists and calender" and I couldn't find that. I just want to put my listing on hold for a year.Please help! Latest reply by Bonnie2