Help

Hi, I'm in Washington, DC with 300 reviews so I've been doing this quite awhile. I'm currently dealing with a potential guest (https://www.airbnb.com/users/show/124438182) and she is very unaware of how Airbnb works: she couldn't figure out how much it ... Latest reply by Cynthia-and-Chris1

She is a repeat guest and would like a loyalty discount, how do I offer it to her? Latest reply by Cynthia-and-Chris1

On Friday, I booked a stay in Columbia, SC with an Airbnb host. The total was $187. For some reason, the host was not seeing the full amount reflected on their end. I noticed when I checked my online banking that the money was pulled from my account on Fr... Latest reply by Manolo10

Hi! I am a new host and two days ago had a guest instant book and only later let me know via a message that since their flight doesn't get here until 23.30 on Thursday they would be arriving at the flat past midnight so they decided to book starting on Fr... Latest reply by David126

Hello, we have just started and are getting many request from people without reviews and/or unverified? I would like to set up a phone or video conversation with them but the airbnb message system won't allow the sharing of FB profiles, emails or phone nu... Latest reply by Helen3

Hi, Im Sheila. This morning a mishap occured near my home. Two people from the Electricity Department died when they tried to repair a transformer. So electric connections have been cut off for 2 days in the entire area. I had to inform my guests about th... Latest reply by Helen3

I have published my listing but cannot find it when i search on airbnb.comI am not sure how to continue.Please help Latest reply by Rachael28

When I want to share my listing on Facebook, the link features a different picture than the first in the selection. Where do I choose the picture I want on the FB link?Thank you for any help Latest reply by Alison120

I had someone cancel and I gave her 50% of her deposit back. When would we see the other 50% show up in our bank account? Latest reply by David126

Is anybody else having this problem? I have no way to send a guest a special offer directly; I must go call airbnb for them to do it. when Italk to them they see the special offer on their screen but I do not see it on mine. I even sent them a screen sh...