Hey There - I have a double booking issue because of medical emergency. My current guest is scheduled to leave in two days - but has requested the house for an additional period because her husband is having a slow recovery from a medical procedure (heart...
Latest reply by
Tyler23
Hi, I have booked this place for saturday night and the money has been taken out of my account however my ID has been verifying for the last hour and nothing is happening, ive tried to contact the host who is not responding and my booking says pending eve...
Latest reply by
David126
I have two rooms listed and yet when one family books both rooms only one rate is being charged on airbnb . How do I correct this?
Latest reply by
Cynthia-and-Chris1
Hello guys, I have one question, I booked a place in Amsterdam 2 days ago, but my request was declined by the host. The price was 150€ + I got 15€ extra credit due to that cancellation, so then I chose a place for 99€, which was paid using that credit (16...
Latest reply by
Steve143
Hello, we have booked a place in Italy, but we just received a pre-approval for another place that we prefer. Cancellation policy would allow to get full refund (since trip is in 4 months), including fees, so it says. But now I have seen somewhere else o...
Latest reply by
Marit-Anne0
Does anyone know why or how people are able to request dates if the dates are blocked in your calendar? This keeps happening with my rentals.
Latest reply by
Lizzie
Hi I would like to tell management that many potential guest go away because they simply do not have a credit card big enough to handle a 8000$-10000$ charge six months in advance., which is what is needed if you want to book my holiday Villa.The system i...
Latest reply by
Alice-and-Jeff0
Hi there, I had a guest stay 2 weeks ago and should be getting a payout. It is in my future payouts screen but is not releasing.I have had all other payments from guests after this booking. Who can help look into that for me? I have emailedthe bank transf...
Latest reply by
Cynthia-and-Chris1
On the original page you can see a white man on the left of the photohttp://imgur.com/vpZZCvf . In the email they send about non-discrimination policy they cut out thewhite man on the photo:http://imgur.com/n84kikr .SO HOW COME THEY DISCRIMINATE WHITE MEN...
Latest reply by
Ivan134
Hi all and thank you in advance for your advice!I'm a host assist, as the house owner is away. Just had first two very happy bookings but the third is making me nervous. He has chopped and changed numbers (fair enough; we can host a max of 6) and that's f...
Latest reply by
Ziggy1