Help

I decided to decline a request because the group was too big. The same group is now reduced to the number I can accomodate and so I would now like to host them. I am wondering whether the fact that I first refused a particular guest, the system prevents h... Latest reply by Donna37

Airbnb have not invited me to review my most recent guests who left yesterday. As I have always got a request from them on the day of the guest departure I wonder if there is a glitch in the system. Any comments? Latest reply by Amy38

I had a couple check in last night. Communication was great until check in. They got the key and then left and haven't returned. They haven't returned 2 of my messages either. But have a key to my home. What do I do?! Latest reply by Amy38

I have four cottages that I rent out through airbnb. All of the calendars have lost their formatting and it's impossible to put in any bookings. I can't seem to contact airbnb to ask them what to do. It is the most important page on the site and it is cau... Latest reply by Amy38

Hi everyone, I have set my price per night at €60. I noticed today that in some reservation confirmations the total price for let´s say two nights is €120, after which €4 is deducted for the Airbnb service. Now in other cases the total price for 2 nights ... Latest reply by Francesco152

Dear sirs., our property vijayamcy service apartmentys has about 7 apartments & each apartment can occomdate about 2 to 3 persons. How to make this settings in our site , so that when a customer books accomodation for 10 people, it selects pricing of 3 ro... Latest reply by Victoria57

my friend has requested a booking twice and i am getting no notifications , and i cannot see her request to book. has this happened to anyone else? Latest reply by Cynthia-and-Chris1

I am listing 2 rooms in the same flat. I recently added new pictures from Airbnb to one of the listings. Since the shared kitchen, bath etc. are the same, I would like to add some of the new pictures to the other listing. How do I do ths? Any help would b... Latest reply by Victoria57

It says It’ll take up to 5 business days for us to verify it. Once its status is set to "Ready", we’ll pay you through this payout method.its been 10 days already and nothing changed guest came and go and still status is ''pending verification'' Latest reply by Kirstie

Please advise? I'm new to Airbnb. My listing clearly states 4 is a maximum number of people who can stay in the property. After booking accepted, guests informed me there would be an extra child staying. He proposed 2 children could sleep in same bed. I c... Latest reply by Jocelyn15