Help

Please advise? I'm new to Airbnb. My listing clearly states 4 is a maximum number of people who can stay in the property. After booking accepted, guests informed me there would be an extra child staying. He proposed 2 children could sleep in same bed. I c... Latest reply by Jocelyn15

Hello everyone,I am a host myself and think I have seen something that allows you to put your earnings as travel credit for future travels as traveller - instead of having them paid out... unfortunately, I do not find where to tick the box...I'd like to k... Latest reply by Varun6

I have not set my Pricing to Smart Pricing. Yet I am receiving less than what I set the price at. Also, I set to increase my rate by a pound but it still shows the old pricing. Any help? Latest reply by Steve143

I've had to cancel 2 bookings back-to-back as the toilet had broken and couldn't get it fixed for 2 days, now AirBnB have fined me! Ok, the toilet was ok for 'me' to use because it wasn't a major problem but there's no way I could have let guests use it. ... Latest reply by Annette33

Hi Community! How do I turn off instant booking? I think there should be a "reservation request" but I don't seem to see it. Latest reply by Hugo36

The website isn't accepting my parment method ( online purchasing card) can I confirm booking and pay later when I arrive? I can still the host my visa information for the confirmation. I'm arriving tomorrow at Istanbul and i really want to stay at this ... Latest reply by Lilian20

Hi all A guest has confirmed the booking on 25 Dec 2016 which is shown in the calendar, but in our conversation message it shows another date. Please help. Latest reply by Bob43

I cancelled a booking with a host that had a moderate cancellation policy, the host accepted my cancellation, the booking was for yesterday, when will I be refunded? Latest reply by Gerry-And-Rashid0

Hi, I would like to cancel one guest since the price is incorrect. Can I rebook on those dates afterward?Thank you for your answers! Latest reply by Margie14

Has anyone been experiencing a very quiet November? After a very busy October, we've had a drastic decline in inquiries and reservations as soon as November came. Is this just normal low season, is this happening to most people? I keep getting pesty email... Latest reply by Madeline-Harper0