What hosts are saying

    Hi,I am a long time host and today I had a bad experience with one of my guests. They litteraly disappear forgetting to pay for the extra services, forgetting to give me back the house keys, etc.So i was wondering if I was to naive accepting them in my ho... Latest reply by Andrea9
    i change the number of occupants as the 1 more invitation was needed. the price should be the same and th service fee should not change. i also added 125 for mid week cleaning requested by the guest and the service fee changed please help and how do i g... Latest reply by Andrea9
    A host in Madrid offered flexible check in time and instant booking. Since my wife is travelling to Madrid tonight i made a booking along with details and a question "if late check in was okay?" I have not heard anything from the host and he does not answ... Latest reply by Allan25
    hi, my guests broke my window and didnt tell anything. they left during the night. btw they also lost my keys and there are black lines at the wall. is there any chance i ll get some money from them?thank you for your advice. klaudie Latest reply by Alice-and-Jeff0
    does a 'special offer' include cleaning fees AND service charges or does the guest pay these fees in addition to the special offer? Latest reply by Gerry-And-Rashid0