Help

How do I report my account being hacked? My account is saying that I'm listing a house in Bangkok, and I've received an email from someone saying they booked it. not sure how to cancel I reset my password... not sure what else to do in the mean time. a... Latest reply by Linda108

I have set in my rules settings $15 pp additional after 2 guests - does Airbnb calculate on the back end? I don't see it as an add on charge for my preliminary payout Latest reply by Gerry-And-Rashid0

Hi all very, very new to this only joined in the last week or so. I searched for my property and could not find it on the site or on the location map. Any ideas what I can do to fix this? Latest reply by Sheri12

I host within a self contained cottage separate from our house but on the same property. I have had two guests now complain that they did not get complimentary cooked bacon and eggs! what am I expected to provide considering I put about $25 worth of break... Latest reply by David126

Hello everyone, My quest requested change of dates and I am OK with it. However, I can't find a right button to approve this request.Where it is located? Many thanks,Nail Latest reply by Linda108

I had a new -to-Airbnb-guest ask if I would discount our listing for a one night stay in July.We do not discount and responded to the guest as to why.After I hit the Decline button, a box popped up asking me to give a reason for the Decline. I answered si... Latest reply by Izelle0

how do I change that ?It only lets me decline the reservation although it's not booked... Latest reply by N-Martin0

Hi there! My husband and I just became hosts and got a request to stay at our place right away. The guest doesn't have a history on AirBNB so I was reluctant to accept, but also afraid to decline and start off on a bad foot/rating. I accepted and he just ... Latest reply by Chiara96

How do I know my new guest is not an ax murderer? When I started Airbnb, I thought everyone was backgrounded checked. I also did not relize I had instant check in. I have since changed that. I have a guest coming in next week that won't answer my mess... Latest reply by Gerry-And-Rashid0

Hi, I've entered my location to create a listing (Burleigh Heads Qld Australia) but the map shows me in a different part of Australia! No matter what I type when trying to edit the location, it won't accept the change and show me at Burleigh Heads. Anybo... Latest reply by Clare0