Help

Hello everyone, I am new host and I know nothing about how it works. I'm hosting now my first guests, I'm quite nervous. A week ago I've got a reservation from my second (potential) guest. He asked me if he could get in house earlier than check-in time. I... Latest reply by Tsisana0

Hi,I have three people staying for the week; on the second day of stay they asked if they could add another person (which is a $10 charge per person per night). What are your thoughts on this? They offered to just pay me but can I add this to their reserv... Latest reply by Leah16

I just received a new reservation for 12 nights but the total price airbnb shoes is incorrect. How can I talk to airbnb to fix the price.My nightly price is $45.00 and the guest is staying for 12 nights with comes to a total of $540.00 . The total amount ... Latest reply by Rebecca1

Hi, I referred a friend and he booked and payed already. He got the bonus, but I don't get the promised advertising-bonus. In my account is listed, that he has not yet booked. But that's wrong.There is no way to contact AirB&B directly. The preformulated ... Latest reply by Tamara55

I have $20 per person extra on my listing. The room has only a double bed. Modern-day high-tech hippy gal who made the booking shows up with another guy and girl in tow. 3 for 1 room. They only booked for 1 person, 2 nights... I want to be nice, yet I fee... Latest reply by Julie131

In the moble app, it says I have 1 message or notification. When I enter the app, it shows up on the left most symbol at the bottom. When I touch on that symbol, it goes to reservations but how do I find out what the notification is. There is no where ... Latest reply by Hayley14

HelloHow do I contact someone on the airbnb tech team...? We have adverts appearing online (that airbnb must be posting on our behalf) but the text in the advert is appearing incorrectly...Thanks ps. Why is there not a straightforward way to contact someo... Latest reply by Clare0

Airbnb just released new function call Additional Host that let the Main host allow another host to help managing the listings.However, in my opinion, the additional host has too many permissions ( such as change price, block dates, etc.) that might make ... Latest reply by Gerry-And-Rashid0

Hello, if you request a fee for damaged items in the apartment, the client will be able to leave a review? Thank you! Latest reply by Victoria57

I've a guest who has booked with me for one night, and at the time of booking, listed 10 guests. They will be staying this weekend, and now in the mid-week, they have messaged me via text that there will be 28 guests coming. I am not comfortable with host... Latest reply by Helen3