so the deposit shows up on house detail section such as cost per night, cleaning fee, deposit...however when someone books it does not charge them that I can see the security deposit
Latest reply by
Gerry-And-Rashid0
It was an inappropriate request from an individual - at least in my opinion, it was inappropriate. I want to forward the email to someone in management at airbnb.
Latest reply by
Alice-and-Jeff0
I want to lower my cleaning fee since most of my reservations are for a short period of time right now (two nights). If I lower my fee, will this affect reservations that have already been accepted at the higher rate? Thanks!
Latest reply by
Karen77
I had my first guest as a new host and the feed back from my guest was very positive. I scored 5 stars in all categories but then received a 3 star rating? How is this possible? I do not understand why my overall rating was so low when I got top markis fo...
Latest reply by
Gerry-And-Rashid0
Two numbers to change: First, we joined as hosts under my name and contact details then changed to my wife's. In Host Settings it shows her phone number, but messages continue to be sent to mine. Second, as guests the number it shows to call is incorre...
Latest reply by
Kim-and-Jen0
Why would AirBnB "automatically" post this review? How do I get them to delete it? "The host canceled this reservation 6 days before arrival. This is an automated posting.'
Latest reply by
Lawrene0
Hi, I changed my bank account details to my new bank account where I want my money to be paid in.However the payments are still coming into my old bank account and there is no way to contact AirBnB directly as far as I can see.How do I contact AirBnB if t...
Latest reply by
Gina52
HI, If a guest does a search for a date range, a price is quoted next to photo of property. If guest clicks on property, fees are displayed and itemised- $ x number of days = total- $ x cleaning fee- $ x service fee.then total is displayed. This does not...