Greetings all, Just had a guest staying at my house and they left with some towels, which weren't cheap. Tried contacting them - no reply. Can I do anything or am I protected?
Latest reply by
Denise60
I am visiting my dad, who was diagnosed with cancer. It is a very stressful situation for me. I booked a location specifically because it had "hot tub" listed as one of it's amenities. I knew that after visiting with my sick father that I would need to co...
Latest reply by
Victoria115
Hi Airbnb community, Our host in Venice has sent us information for checking in to the property that we never agreed to as it was never listed anywhere in the house rules or house manual or the listing itself. We are being told the following: 1. We have t...
Latest reply by
Helen3
We had a party of 3 people booked from the 7th - 11th September. Four guests arrived, they had told us they might be 4 guests but they still booked 3. We decided to let it go. This morning we had residents living close to the house calling us to tell u...
Latest reply by
Helen3
Guest said specifically he was coming by himself and he brought 2 others, Airbnb says "I'm on my own," what does that mean? Do I have to call the police to have them removed?
Latest reply by
Lizzie
A prospective guest wrote this:I attempted to book a reservation with you but accidentally cancelled (this is my first time using AirBNB). When booking the reservation, I was prompted to verify my identity with the last 4 digits of my SSN. Is this require...
Latest reply by
Pamela-And-Jack0
Hi All, I was wondering if I pre approve an enquiry from a potential guest, if it cancelled out the requirment for the guest to go through verification?
Latest reply by
Amanda103
Hi, I am new to Airbnb and i always answered all my reqests promptly. I also have an application on my iPhone which i found to be really good especially to answer on the go. Recently my app seems like having a pending issue but when i go in it there is no...
Latest reply by
Saviour0