Help

Hi i preapproved a booking and now the dates need to be changed. The booker is havign issues so I cancelled the bookign alttogether to see if that would work. It is still saying his orginal dates and he cant change them. I now want to completely cancel th... Latest reply by Marit-Anne0

Hey guys, I have guests that staid in my property and they encountered some issues on the first night, I want to provide them with a 50% discount on the first night but not really sure how to do this, can someone help please ? Thanks, T&J Latest reply by Marit-Anne0

I have accepted a areservation fromm a guest. It now shoes up a confirmed in my calander. However when I go to my dashboard it shows as pending and tells me I have to decline the offer or change my calander. There is a counter ticking down from 24 hour... Latest reply by Annette33

Hi there, My friend referred me as a new host, I have had my first successful booking 2 weeks ago and a few more bookings since then. However she has not received her referral payout. How does she go about getting it? Thanks,Peter Latest reply by Peter180

Hi, Me and My friend are doing Airbnb now, He is the host in the house but he cant be able to do it any more...How do I transfer the host to myself and not effect m future bookings...Thank u all, Emre Latest reply by Clare0

Hi, does anyone know why "My Discription" & "About this Listing" say the same thing. How can I change it so it is different rather then repeating itself? I would appreicate any ideas. Cheers, Latest reply by Rae-and-Jen0

The booking was for 5 guests, and at 3:00 p.m. the group checked in (2 hours earlier than they said they would arrive). I did not realize until they checked in that one of the guests was in a wheelchair - this was never mentioned to me. But the check-in w... Latest reply by Bob39

I want to do my tax, where do I get info on how much I earnt last financial year Latest reply by Ingrid3

Hi can anyone advise please.i have a pending booking request in my calendar. The guest has contacted me but I can't find an option to approve them - the have paid (PayPal) and don't want to send another request, which I understand.thanks. Latest reply by Deborah1

Hello!My guest says that he have no money on his card and he wants to pay in cash. How can I pay Airbnb fee myself? Latest reply by Helen3