Help

Hi, I've only just listed my house (whole house) and have started getting bookings. I've received a booking from girl who it turns out is booking on behalf of the theatre company she works for.There will be 7 guests but she is not one of them. She hasn't ... Latest reply by Helen56

I've had a prior listing on airbnb and some things have changed since. My question is related to inquires. When someone selects dates and inquires about a listing, is it nescessary to decline said inquiry when it's clear, through the conversation, that yo... Latest reply by Andrée2

I would like to set different pricing for different seasons before I publish my listing. I have been following the steps on this help page but couldn't find the "Long-term prices" botton. Is there any other way to do so or do I need to publish it first? Latest reply by Shepherd0

Hi, my guests want to cancel but they booked under the Strict policy. The reason is death in the family and I dont want to charge them. How can I (or they) cancel without paying of getting penalties? Thank you Latest reply by Lindsey6

Some guests asked to book but I declined as the room was not available (I hadn't updated the calendar). When I responded with a 'decline' they contacted me to say they had paid out. Usually I am asked to accept or decline before a booking goes through. ... Latest reply by Clare0

hello, i am a new host. As soon as I accept the reservation, does the security deposit gets auto deducted from the guest? How do I know the security deposit has been made? When should I contact my guest to let them know the details and logistics of the... Latest reply by Gerry-And-Rashid0

Hi, I'm new to Airbnb and just got my first reservation today for dates specified in July. However, I noticed my guest booked for 1 person but then commented that he is bringing a couple of friends along. My listing charges an additional rate after the fi... Latest reply by Gerry-And-Rashid0

Latest reply by Armando1

Dear Airbnb friends,I learned a lot in this community, so thank you so much for all the info that you have been sharing. I listed a couple of rooms at my mums house. At the moment we are redecorating a 3rd room, in the process of buing a new bed and all t... Latest reply by Linda108