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Hi, I just left a great airbnb that I was very happy with. When I self-checked-in (the host wasn't there) I saw there was some damage to the bathroom door frame (the jamb was split, like someone had forced the door open while it was locked from the inside... Latest reply by Linda108

What is the difference in terms of setting up an account and verifying it for guest and host? I noticed that guests are required to provide ID and selfie but hosts are able to list without verifying their account. why is that? Latest reply by Luana130

I received an email stating that you have duplicated payments to the value of R2722.71 The only over payment I received was for R540.68 booking number: HMABPPPBSK for guest, Neil Nargayya. I haven't even had that much come in between 1st November and the... Latest reply by Luana130

We have people who submit a request which is really a question using specific dates they have no intention of using. If we can decline we get penalized. What do you recommend? Latest reply by Emilia42

I am booking for accomodation in Railay Thailand , I want to know if the listing is legit or not ? Latest reply by Anonymous

Hi have problems blocking out the calendar keeps going black to available Latest reply by Susan17

Hi . i cannot contact my guest whonis about to check out today. our key for the house are still with them and they did not return yet. what am i suppose to do? Latest reply by Branka-and-Silvia0

please supply contact details Latest reply by Marit-Anne0

So, to try to keep a long story short: We're brand new hosts. Airbnb under-valued our place with "smart-pricing" which we have since turned off. But not before we were barraged with 10 reservations (instant booking) overnight. After much talking and waiti... Latest reply by Fiona198

I’ve had a really difficult month and I’ve been sure not to be grouchy with guests but honestly, it’s been tough. So before I over react... I had 3 guests book in the room (2is ideal but 3 allowed). The guests who are lovely and polite asked if their frie... Latest reply by Emilia42