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Airbnb not supporting the homeowners

I have a complaint...and since I can't find an "easy" way to get a hold of AirBNB...I'm going to put it out here and see if anyone else has had these issues. I have it stated specifically in my renters agreement that if a guest smokes or brings a pet in i... read more

Created 05-06-2017 | Latest reply 20-08-2021 by Fatjon1

Leaving windows open

Am i covered and are my guests covered by airbnb if they leave windows open when they go out at night, I know I'm not covered by my contents insurance as it would be classed as being negligent or similar?I went round to tend to my chickens tonight and dis... read more

Created 19-08-2021 | Latest reply 20-08-2021 by Jan186

ADVICE: Applying for LUXE or Plus?

Hi all, New to AIRBNB and just trying things out. I have a 30m+ plus home in Santa Barbara that is bespoken down the last detail. It has hosted celebrities; financiers; vc guys; global heads of state and their entourages; etc. Additionally, I have anothe... read more

Created 06-08-2021 | Latest reply 20-08-2021 by Alex208

Local Airbnb / short term rental laws

I am wondering how are folks learning/educating themselves on the local laws and permit requirements for short term rental and vacation homes around the U.S.

Created 19-08-2021 | Latest reply 19-08-2021 by Brian2036

in San Jose, CA

House Fire

@Catherine-Powell Hi Catherine, My name is Marsha Beezley. I am writing to you to hopefully get answers to my problem. Months ago a house I manage was caught on fire by a guest. It has been a painful and frustrating process to get someone from Airbn... read more

Created 15-10-2020 | Latest reply 19-08-2021 by Mike-And-Jane0

in California, United States

i can't list my location

I an trying to host my premises , and I have been trying for an HOUR to list my location , I type Garfinny , and it says 'Garfinny Bridge' which is correct , but after that , no matter what info I type in , it say it doesn't recognise my address is it cor... read more

Created 19-08-2021 | Latest reply 19-08-2021 by Brian2036

Offers

Can I offer extra nights to guests if I feel they would accept an extension to their stay or does the guest have to make an " extra" booking?

Created 19-08-2021 | Latest reply 19-08-2021 by M199

in Minnigaff, United Kingdom

extending a guests stay

I have a guest that wants to extend his stay for another 4 days. How do I go about doing this?

Created 19-08-2021 | Latest reply 19-08-2021 by M199

in Muncie, IN

suspended advertisement

hiI just found myself in a very strange situation:my advertisement has just been suspended and all my future reservations have been cancelled without any explanation.i called airbnb :a very nice ambassador told me she see what i was reporting but doesn't ... read more

Created 19-08-2021 | Latest reply 19-08-2021 by Sarah977

in Perledo, Italy

Looking for Co-Host or local Property Manager in San Francisco

We're looking for a co-host and/or cleaner & check in/check out keys exchange for our studio apartment in SOMA, San Francisco. We're superhost for homes in Belize and Julian, but now looking to get some help with our studio in San Francisco. The unit is f... read more

Created 19-08-2021

in Oceanside, CA

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