Help

When I go to the area where you see what credit cards you have on file the screen is blank. I have gift cards in my account and yet I can't see them. I have tried to work with support for two weeks and they will not give me a refund for my gift cards. ... Latest reply by Sarah977

trying to figure out if cleaning fees are included in the ANR numbers in Performance tab. thanks! Latest reply by Sarah1946

The party who reserved, couldn't access her ex-husbands email, so we both agreed that we would let the original reservation expire, and then I would approve the new one within 24 hours, when she re-newed. The problem of course, is that AirBnB blocked thos... Latest reply by Emiel1

Do guests see my house manual and rules or do I have to send themas a saved message? Latest reply by Nikolaos37

I had a guest check out and it seems they did not read and/or follow the check out instructions on the House Manual I left in clear sight. Is failure to follow the House Manual the same as failure to follow the House Rules when I leave a guest review? Latest reply by Nikolaos37

My referral/friend has already created an account using my link and she's now trying to checkout her 1st booking. Upon getting to the Confirm and Pay step she gets a message: "Let's try that again. This can happen if your account wasn't created directly ... Latest reply by Carlo364

this policy/loophole/oversight has caused much harm for hosts everywhere in many ways... it puts everyone involved at risk & is potentially dangerous! we've experienced its potential for harm but luckily did not disclose any personal info such as address,... Latest reply by Denys17

My daughter is turning one on December 6th and I'd really like to host it at a house/apartment with enough space to set up a play area for the kids. I would of course be responsible for setting up and cleaning up, I would rent the space for the weekend (c... Latest reply by Anonymous

Does Air BnB provide liability insurance for guests? If so, how much supplemental is needed to be safe? Latest reply by Susan1404

Any other hosts had guests complaining about being told to pay 100% on the rental cost at the time of booking (several months before the stay dates) even though they were promised to pay a deposit at the time of booking, prior to making the booking? I've... Latest reply by Yadira22