We had a group of guests who at first seemed OK, then on the first morning we received a text saying the coffee maker was broken. I responded and asked them to try several things, and if it didn't work, I told them we could bring a different coffee maker....
Hello I am seeking a co-host in Singapore. Can anyone assist me as I travel for work and am often not around. I need assistance in: 1. Greeting guests2. Handing keys (and collecting keys)3. Cleaning Your help is greatly appreciated. Chris White
Hello, I have received a booking for 25 October 2 month ago( i have lost many reservations, other guests asking for the same period)and last week my guest canceled her book because of a death of a family member. I have a strict cancellation policy. she ha...
Latest reply by
Selma61
A client booked for one person and brought 13 people in the home. I provided all kind of satisfactory pieces of evidence to the support team. I got the reply that sorry we have limitations. I am not feeling supported by Airbnb and their own policies. I di...
Latest reply by
Vicki1
We just got our first international booking! It is a guest coming from Chile in November (We are in the USA.) The messages says it was translated to English so I am expecting a language barrier. Does anyone have any tips for clarity and meeting expectati...
Latest reply by
Sarah977