Help

guest suggest that the location is not accurate and a couple of photos are not accurate Latest reply by Ana1136

We’ve been running Airbnb Plus as super hosts for over 2 years, with so much hard work and efforts we kept our status well. Over the last 6 months, we got all 5 star reviews, Not even one was 4 stars or lower, we were happy with the results and encouraged...

Who can help me? I am looking for an experienced host to manage 3 listings as a temporary host. Period: end of October to mid December '19 Please contact via my profile ** Latest reply by Courtney29

I booked an Airbnb about a week and a half ago which was to start tonight. I'm a four states away from home. Although it shows up in my trips, I have never received any messages from host. The address does not exist. The host phone number is disconnec... Latest reply by Sarah977

Hi, One of my listings "BRIGHT, CHARMING 3BR+3BA UNIT IN HOLLYWOOD" is not listed and it won't let me list it. I had one of my listings paused once and I know you usually notify the hosts. What is the problem? Is this a glitch? Latest reply by Linda108

Dear Hosts, Yesterday I helped a guest couple check in at 3:20 pm. They came to visit their families nearby. In midnight, they sent a message and said that there is a family emergency and they could not stay for 4 nights as booked. They asked for a refund... Latest reply by Linda108

We are thinking of renting out our house in Spain. We are 15 kms from Ronda, 3 kms from Setenil. As we live mainly in the UK we would need to have a cleaner go in. Does anyone know of a cleaning service in our area?Thank youPaula Latest reply by Denise585

Hi All,I'm trying to book a room in Tokyo, for some weird reason a friend can see the listing (he already stayed there) but I can't.I am in Central America, he is in Los Angeles.He sent me the link, and it just re-directs me to the Airbnb Index.This are t... Latest reply by Cacho0

HI there, can anyone explain the resolution process to me. I have a property where the guest was unhappy and requested a refund for accommodation. This was granted with no issue whatsoever and everyone was happy. I have just discovered that the refund ... Latest reply by Emilia42

Hello.I added a new account to the new house I added. They had their first reservation yesterday. And today or tommorow money should be sitting on the bill.But account hasn't been accepted yet. Please, you can speed it up so they don't sit on the wrong ba... Latest reply by Sarah977