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pet fee

FYI I just sent the post below to _yet another_ unresponsive member of the " Airbnb Dedicated SuperHost Support Team." I wrote: I HAVE REPEATEDLY REQUESTED THAT AIRBNB INCLUDE A PET FEE FIELD IN THE GUEST REGISTRATION APPLICATION.WHY THIS HAS NOT BEEN D... read more

Created 25-10-2021 | Latest reply 28-10-2021 by Liv

in Irvine, CA

Looking for help

Hello to all. My name is Amanda and I am really trying to get into hosting with Airbnb. I am looking to try to find a mentor and someone who would potentially be willing to work together in hosting my first property. I do not have a property that I could ... read more

Created 28-10-2021 | Latest reply 28-10-2021 by Brian2036

in Pennsylvania, United States

How do I verify my email?

I need to verify my email, but I can't resend the link.

Created 12-07-2021 | Latest reply 28-10-2021 by Louise1021

Our guest requests a refund using the Evaluation trump card

Hello @Nick We are a tourism and property management company, currently active on airbnb in our region, operating 150 holiday homes in a total of 76. We are about to become a Superhost for the 3rd consecutive term and we are very nervous and excited. :))... read more

Created 28-09-2021 | Latest reply 28-10-2021 by BodroomBnB0

in Muğla, Turkey

Airbnb displays incorrect pricing

Changed our pricing from 1620 to 1950. Airbnb displays 1856. Smart pricing off, no other charges, all days of week same price. Contacted airbnb. Finally went to support..told this is the algorithm ! It has displayed our correct price for 3 years. So this ... read more

Created 22-10-2021 | Latest reply 22-10-2021 by Terry686

Possibility of scams

Hello all, I am a student from Belgium and next year, I will spent 5 months in Saint-Petersburg, Russia as part of an exchange project. This of course means that it's necessary to find housing for me and two other students. I figured that for this, no se... read more

Created 27-10-2021 | Latest reply 27-10-2021 by Teun11

Key Icon - Check-in Guide

HiHas anyone else noticed the key icon has been removed from the messenger section in the app? I know find it much more difficult to send a link with my check-in guide on. Is this permanent? Having to message guests with the information and takes longer. ... read more

Created 24-10-2019 | Latest reply 27-10-2021 by Jodi-and-Robert1

in Milborne Saint Andrew, United Kingdom

Extortionate/revenge review

I had a guest who stayed with me for about a week who demanded a full refund/free full week stay because there was a 15 minute fire inspection in the unit and then a fire that they started using a stove. He said they never used the stove and they have no ... read more

Created 07-09-2021 | Latest reply 27-10-2021 by Angel252

in Canada

service fee

hello I am a UK host I have a small holiday rental in my garden ,I just want to ask do I need to pay 20%VAT? also I am paying the 14% service fee, how do I pass this onto the guest ? any help out there for some one who is not great on the computer .thanks... read more

Created 23-01-2021 | Latest reply 27-10-2021 by Patrick568

in Long Marton, United Kingdom

blocked

I had an inquiry last month about a 30 day request for 2022. Two wks before this the city council of the town where our SRT is located voted to ban all STRs starting Jan 2022. I told the person sending the request about this and said I had to wait until n... read more

Created 27-10-2021 | Latest reply 27-10-2021 by Sarah977

in Decatur, AL

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